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Terms and Conditions

Please read these Terms and Conditions carefully before using our services.

Effective Date: August 29, 2025

1. Acceptance of Terms

By accessing, browsing, or using the MYCURE platform ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all the terms and conditions, you must not use the Services.

These Terms constitute a legally binding agreement between you (or the entity you represent) and MYCURE.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old or the legal age of majority in your jurisdiction.
  • Be a licensed healthcare provider, clinic, or authorized personnel.
  • Have the legal authority to enter into these Terms.
  • Not be barred from using the Services under applicable law.

3. Account Registration

You must create an account to access certain features. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain and promptly update your account information.
  • Keep your login credentials confidential and secure.
  • Notify us immediately of any unauthorized access or security breach.
  • Accept responsibility for all activities under your account.

4. Services Provided

MYCURE provides healthcare management software including but not limited to:

  • Electronic Medical Records (EMR) management.
  • Appointment scheduling and management.
  • Billing and invoicing systems.
  • Inventory management.
  • Analytics and reporting tools.
  • Patient communication features.

Services may vary based on your subscription plan and region.

5. Use Restrictions

You agree NOT to:

  • Use the Services for any illegal or unauthorized purpose.
  • Violate any laws, regulations, or third-party rights.
  • Attempt to gain unauthorized access to any portion of the Services.
  • Interfere with or disrupt the Services or servers.
  • Transmit viruses, malware, or harmful code.
  • Reverse engineer, decompile, or disassemble the Services.
  • Share your account credentials with unauthorized parties.
  • Use automated systems to access the Services without permission.

6. Payment and Billing

By subscribing to our paid Services, you agree to:

  • Pay all applicable fees according to your selected plan.
  • Provide valid payment information and keep it current.
  • Authorize automatic recurring charges for subscription services.
  • Pay any applicable taxes, duties, or government fees.

All fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with 30 days' notice.

7. Refunds and Cancellations

  • You may cancel your subscription at any time through your account settings.
  • Cancellation takes effect at the end of the current billing period.
  • No refunds are provided for partial months or unused services.
  • We may offer refunds at our sole discretion for exceptional circumstances.

8. Intellectual Property

All intellectual property rights in the Services, including software, content, features, and functionality, are owned by MYCURE or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

You retain ownership of data you input into the Services but grant us a license to use, process, and store such data to provide the Services.

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the use of Services. This includes but is not limited to technical data, business strategies, and patient information.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Services will be uninterrupted, secure, or error-free. We are not responsible for any medical decisions made using the Services.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYCURE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount paid by you for the Services in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless MYCURE, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

13. Healthcare Compliance

You acknowledge that the use of Services in healthcare settings may be subject to various regulations including but not limited to HIPAA, Data Privacy Act, and local healthcare laws. You are responsible for ensuring your use of the Services complies with all applicable regulations.

We will maintain appropriate safeguards for protected health information as required by law.

14. Third-Party Services

The Services may integrate with or link to third-party services. We are not responsible for the content, accuracy, or practices of third-party services. Your use of third-party services is governed by their respective terms and policies.

15. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of the Services at any time. We will provide reasonable notice for significant changes that materially affect your use of the Services.

16. Termination

We may terminate or suspend your account immediately, without prior notice, if:

  • You breach these Terms.
  • You fail to pay applicable fees.
  • We are required to do so by law.
  • We discontinue the Services.

Upon termination, your right to use the Services will immediately cease. We will retain and use your information as necessary to comply with legal obligations.

17. Data Security and Privacy

Your use of the Services is also governed by our Privacy Policy. We implement industry-standard security measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

18. Force Majeure

Neither party shall be liable for any delay or failure to perform due to causes beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and MYCURE regarding the use of Services.

21. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

22. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Quezon City, Philippines.

23. Notices

All notices under these Terms shall be in writing and deemed given when delivered personally, sent by confirmed email, or sent by certified mail, return receipt requested, to the addresses provided during registration or as updated in account settings.

24. Contact Information

For questions about these Terms and Conditions, please contact us at:

helpdesk@mycure.md

25. Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU ARE NOT AUTHORIZED TO USE THE SERVICES.